The Mark Allen group company that owns or administers the Service, as identified therein, is the data controller of your personal information provided to, or collected by or for, the Service.
Information you provide to us
The types of personal information that we collect directly from you depends on the content and features of the Service you use and how you otherwise interact with us, and may include:
Please note that not all of the information we request is mandatory to provide you with the Service. You are not required to provide any optional information.
Event filming and photography: We may photograph, film, broadcast or record our events in which case we may process information such as your voice, likeness and image if you are identifiable from such photograph, film, broadcast or recording.
We do not directly collect or process your debit or credit card information, except in limited circumstances where you provide us with a written order form, or provide debit or credit card details over the phone, and we update SagePay with these details. In such circumstances, we do not retain a copy of your debit or credit card details once the relevant payment has been processed.
Data from your institution or organisation
We may receive information about you from the institution or organisation with which you are employed or affiliated. This could be in order to activate and manage your access to and use of the institution’s subscription to the Service; to register you for an event; or to register you to receive one of our publications. The data received may include:
Information collected through automated technologies
We may automatically collect certain information when you use our Services, either directly or through our third-party analytics providers. This information may include Internet Protocol (IP) address, browser type and settings, device identifier details, internet service provider (ISP), referring and exit pages, the Site content you interacted with, operating system, clickstream data, location data, or other usage information. We (and third parties acting on our behalf) may collect this information through certain tracking technologies, including first and third-party cookies, web beacons (also known as tracking pixels or pixel tags), embedded scripts, location-identifying technologies, device recognition technologies, and session replay software. We may combine the information collected through these technologies with other information we collect about you. We use this information to enable website functionality, understand website interaction trends, gather demographic insights about our user base, personalize your experience on our Services, and otherwise administer and improve our sites and Services.
Data from other sources
We may obtain contact details and other information about you from third parties, such as: business partners and data processors in technical, payment and/or delivery services; advertising, marketing, digital and social media agencies; data brokers; analytics providers; academic institutions; journal owners, societies and similar organizations; search information providers; third parties who may recommend you as a potential author, reviewer, editor or contributor; and credit reference agencies.
If you choose to register and sign in by using a social media or other third-party account as an identity service (such as your Facebook or Google account), the authentication of your account is managed by that third party. Mark Allen will collect your name, email address and any other information that you agree to share with us at the time you give permission for your Mark Allen account to be linked to your third-party account.
You should be aware that personal data (such as your name, social media handle, image, avatar, email address, or other identifier) that you voluntarily make publicly available by posting online to other users (e.g., on social media, forums, comments, or in chat rooms) could be collected and disclosed by others. Mark Allen cannot prevent or monitor the collection or disclosure of publicly available personal data you post online.
In accordance with United Kingdom data protection legislation, we will only process your personal data where we have a lawful basis for doing so. These bases are:
We are committed to delivering a relevant and useful experience to you. Depending on how you interact with us and the Service, we use your personal information to:
We may also use your personal information to:
If you are an administrator of an institution or organisation with a subscription to a Service, we will use your details to communicate with you about your institution’s subscription and related services. If you supply us contact information of your colleagues, we may include a reference to you when we contact those individuals with communications about the Service.
You can customise your communication preferences in several ways. Our customers always have the right to let us know that they no longer want to be contacted for marketing purposes. If at any point you would like to opt-out of receiving such marketing communications from us, or would like to change the channels that we use to contact you, please click on the unsubscribe link at the bottom of any emails you receive, or visit https://contactpreferences.markallengroup.com, or email us, stating your preferences, at email@example.com
We reserve the right to notify you of changes or updates to the Service whenever necessary.
The Service may allow registered users to directly access their account information and make corrections or updates at any time. Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account by contacting the Service’s customer support.
Under the UK and European General Data Protection Regulations (GDPR), you have certain rights relating to the data we hold about you:
If you wish to exercise any of these rights, please contact us by emailing firstname.lastname@example.org or click here to submit a Data Subject Access Request. We will respond to your request within 30 days. To protect your privacy and security, we may require you to verify your identity. You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization.
We retain your personal information for as long as necessary to provide the Service and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.
For personal information used by us for our own direct marketing purposes, we will retain the data whilst accurate or responsive and if not, delete it after 5 years.
We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.
Data Protection Officer
Mark Allen Group Ltd
St Jude’s Church
London SE24 0PB
If you reside in the European Union, contact:
By email: email@example.com
By post: DataRep
Republic of Ireland
You may also lodge a complaint with the data protection authority in the applicable jurisdiction. In the UK, contact the Information Commissioner’s Office: https://ico.org.uk/make-a-complaint/